Privacy Policy

Last updated: 19th March 2026

Welcome to theburlingtoncollection.co.uk (“we”, “us”, “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what personal information we collect, how we use it, the legal bases we rely on, and your rights under UK data protection laws (including UK GDPR & Data Protection Act 2018).

By using our website you agree to the terms of this Privacy Policy.

 

1. Who We Are

Website: theburlingtoncollection.co.uk
Contact: concierge@theburlingtoncollection.co.uk
Data Protection Contact: concierge@theburlingtoncollection.co.uk

We are a UK-based information portal. We do not sell products or services directly, but we do collect certain personal data to operate our site and understand how visitors use it.

 

2. Personal Data We Collect

We collect personal data in the following ways:

a. Data You Provide
  • Contact forms (e.g., name and email when you contact us)
  • Newsletter subscriptions (email address)
b. Automatically Collected Data

We collect certain data automatically when you visit the site, including:

  • IP address
  • Device type and browser
  • Pages viewed and duration
  • Cookies and identifiers used by analytics/marketing tools

Even identifiers like cookies can count as personal data under UK GDPR when they relate to an identifiable individual.

 

3. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience and for analytics and marketing purposes. These include:

  • Essential cookies – required for the site to function.
  • Analytics cookies – to understand how visitors use the site.
  • Marketing cookies – to measure advertising effectiveness and personalise content.

Cookies are stored on your device with your consent where required by law. You can manage your cookie preferences through the cookie banner or your browser settings.

For detailed information, please see our Cookie Policy https://theburlingtoncollection.co.uk/cookie-policy

 

4. Legal Basis for Processing

Under UK GDPR, we rely on one or more of the following legal bases:

  • Consent – where required (e.g. for non-essential cookies, marketing tracking)
  • Legitimate interests – to run and improve the website and to analyse usage
  • Contractual necessity – where processing is needed to provide the services requested (e.g., sending a newsletter when you sign up)

 

5. How We Use Your Personal Data

We use personal data to:

  • Provide and maintain our website
  • Respond to enquiries
  • Send newsletters (if you opt in)
  • Analyse website usage and improve content
  • Comply with legal obligations

We will not sell your personal information to third parties.

 

6. Sharing and Disclosures

We may share your data with:

  • Service providers (e.g., analytics, hosting)
  • Marketing platforms (if you have consented)
  • Legal authorities if required by law

Where third parties process data on our behalf, we will ensure there are appropriate data protection agreements in place.

 

7. International Data Transfers

Some service providers (e.g., analytics or marketing tools) may store or process data outside the UK. In such cases, we will ensure appropriate safeguards are in place to protect your personal data.

 

8. Data Retention

We keep personal data only as long as necessary:

  • Contact form enquiries: 26 months
  • Newsletter list: until you unsubscribe
  • Analytics data: 26 months

 

9. Your Rights

Under UK GDPR, you have certain rights, including:

  • Access to your personal data
  • Correction of inaccurate data
  • Deletion (right to be forgotten)
  • Restriction or objection to processing
  • Data portability
  • Withdraw consent at any time for marketing/cookies

To exercise any of these rights, contact us at concierge@theburlingtoncollection.co.uk

 

10. Changes to This Policy

We may update this Privacy Policy occasionally. We will post the date of the most recent revision here.

 

11. How to Contact Us

If you have any questions about this Privacy Policy or how we use your data, please contact:

Email: concierge@theburlingtoncollection.co.uk